How to find .mdmp files & attach files

Are you having trouble with Puny Human's products?

Moderators: KindredPhantom, Forum Moderators

How to find .mdmp files & attach files

Postby Ansob » Wed Feb 11, 2009 7:55 am

If you report a bug or request tech support related with a crash, you will be asked to provide the .mdmp files related to the crash you experienced.

In order to do so, go to the root folder for Dystopia. This is located at drive:\dir\Steam\steamapps\youraccountname\dystopia (replace drive:, dir and youraccountname with the relevant values for your installation of Steam); It may possibly be in drive:\steam\steamapps\youraccountname\source sdk base 2007\

Image

The .mdmp filename contains the date and time of your crash. In order to determine which .mdmp is relevant to a particular crash, look at the filename. It contains both the date (in international format - YYYY/MM/DD) and the time (hh:mm:ss) of your crash.

The easiest way to get the .mdmp files to the devteam is to attach them to your post. To do so, you have to zip the files up as the forum does not accept the .mdmp extension out-of-the-box.

Once that's done, click the Upload Attachment tab in the post options at the bottom of your the post editbox:

Image

Image

Then click Browse, find your .zip and click Open:

Image

Finally, you'll see the following menu:

Image

Add a file comment - any comment, doesn't matter (though a relevant description works) - and click place inline. You need to do this, or the forum will not upload your attachment properly.

Image

That's it, you're done - just click Submit and your post will go through.
Steam__3698__2009_2_11T12_11_58C0.zip
Relevant comment goes here
(22.87 KiB) Downloaded 2567 times
Ansob
higher post count
 
Posts: 3418
Joined: Wed Aug 17, 2005 4:25 am
Real Name: Alex Norris
Location: London

Return to “%s” Tech Support

Who is online

Users browsing this forum: No registered users and 1 guest

Home | News | Overview | Download | Media | Forum | .Plans
Contact | Team | Media Kit | Merchandise | Supporters | Fiction | PotW
All Content Copywrite Team Dystopia 2002-2005.
The brand spankin new Dystopia Website is powered by Sunshine, Lollypops and a Custard Filled Mouse using Leg Boosters.
web.dystopia-game.com